Payment is required at the time of service. H+A accepts cash and all major credit cards. Local checks are accepted, however, if a check is returned a $10 fee will be applied and no further checks will be accepted from that client. State sales tax will be charged when applicable.
Please note that your scheduled appointment time is reserved for you. When you forget to cancel your appointment without giving enough notice, the opportunity to fill that appointment time is missed and clients waiting to receive services may miss out. H+A requires 24-hour advance notice in order to cancel a service with no charge.
No shows will be charged 50% of the price of service booked
Late cancellations (less than 24 hours) will be charged a $20 late fee
Services begin and end on time as a courtesy to the next guest. Arriving late for a service may require the length of the treatment to be shortened, with full charges applied. Arriving late may also result in the appointment time being rescheduled.
Please inform us of any health conditions, allergies, or injuries that may affect your service.
All service sales and gift certificate sales are final.
Retail items may be refunded if unused, in original packaging and returned within 14 days of purchase.
Refunds will be issued in store credit only and must be used the same day as the return.
Every client has the right to privacy and confidentiality. Conversations in the treatment room and all client information are confidential.